About 1 Plus 1 Loans

The building blocks...

We are “1 Plus 1 Loans” and we provide exactly the right personal loans for people just like you.

We set up our business in 2013, when we saw that borrowing money at an affordable rate was becoming difficult for people who needed it most.

That didn’t seem fair, so we decided it was time that someone offered a loan that didn't rely just on credit scores – just on whether customers could make the repayments without any problems for the duration of the loan. And that’s how 1 Plus 1 Loans was born.

We knew right from the start that we had to make sure that all our customers could afford any loans that we give them. So we came up with a few ways to do this, even before any legislation was in place.

"We’re committed to making sure that all our customers receive a loan with repayments they can comfortably afford"

Our culture...

• We treat all our customers with fairness and care, always working to achieve the best outcome for them.
• We check that every loan is affordable before we pay it out.
• We work hard to make sure that our processes are easy to understand, and efficient.
• We use common sense.
• We offer quality finance products at a competitive price.

The process...

To make sure you can afford the repayments, we follow a simple process.

First, we check your income and expenditure. We do this in a few ways.

• We begin by talking to you. We explain all the details to you and your guarantor so everyone understands their roles, responsibilities and risks during the loan.
• We work with banks and use Open Banking to check your income and expenses. This helps us see if you can make the repayments by looking at your bank statements, and means that our decisions are fair and responsible.
• Our goal is to make sure your essential bills are covered and you have enough extra money to make your monthly payments. We also want you to have some cash for emergencies.  We want to help you feel confident about your money.
• Our team works hard to meet your needs. Most people get their money the same day they apply.

The outcome...

We take our role as a responsible lender seriously, so we always carry out careful checks. We want to make sure you can comfortably manage your repayments. This helps us stand out as a trusted choice for great loans.

We always go the extra mile to make sure that you receive a loan that perfectly fits your needs. We want to make sure that every customer is treated fairly, regardless of their credit history. Whether you have a less-than-perfect credit score or an excellent one, we're here to help you every step of the way.

Finally...

Our team work hard so that your experience with us is as smooth as possible. We’ll make sure that your payments are processed quickly, often on the very day you apply!

Our staff are knowledgeable and experienced, ready to exceed what you’d expect from a typical loan company. Everyone is here to help and ready to answer your calls from 9 AM to 6 PM, Monday to Friday.

And if those times don’t work for you, we’re just an email away.